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Shipping

The cost of shipping is included in your purchase price. The Quingo Vitess 2 and Quingo Air 2 mobility scooters are shipped and delivered in approximately 3-4 weeks. You will be contacted by the Customer Service department to schedule your White Glove delivery service, which includes the following:

  • Door front delivery
  • Unboxing
  • Assembly
  • Ensuring the unit powers on and is functional (Operational demonstration not included)
  • Haul-away of all packaging and shipping materials unless otherwise requested

Because the Quingo Flyte is professionally installed upon delivery, please allow up to 4-5 weeks for the unit to arrive. You will be contacted by the Customer Service department to schedule your White Glove PLUS delivery service, which includes the following:

  • Door front delivery
  • Unboxing
  • Assembly
  • Ensuring the unit powers on and is functional
  • Installation of the Docking Station in your vehicle
  • Operation instructions and demonstration (loading in and out of your vehicle)
  • Haul-away of all packaging and shipping materials unless otherwise requested

For any questions or concerns, please contact our Customer Service department  at 800-958-8324 between the hours of 9:00 AM and 6:00 PM Eastern Standard Time.

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