Quingo mobility scooters cannot be returned for a refund. If your Quingo arrives damaged or is defective, we will repair it or replace it at our option.

Please call our Customer Service team at 800-958-8324 on Monday-Friday between the hours of 9:00 AM and 8:00 PM Eastern Standard Time with any questions.

This return policy applies to direct to consumer purchases of our products. Return policies for wholesale vendors may differ.

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